Tweetydreams FAQs

Tweetydreams information

  • The battery lasts up to 10 hours. 
  • The minimum battery life is 6 hours if you are using the sound on loud and bright lights.
  • Your Tweetydreams will last up to 18 hours on standby (if your Tweetydreams is turned on but not playing any music or light).
  • It takes about 3 hours and a half to recharge the battery fully.

You can set up and use up to 6
programs.

These programs are conveniently
ready to use in the App, allowing you to customise them according to your preferences. Once customised, you can activate them whenever needed.

Keep your little one dreaming
with 34 soothing sound options. 

Sleep = white noise, pink noise,
brown noise, fan, floor fan and wall fan.

Baby = heartbeat, shushing, hush
little baby, music box, lullaby, twinkle little star.

Nature = rain on the roof,
moderate rain, light rain, thunderstorm, wind, ocean/waves, water stream,
fireplace, campfire, birds, cricket, frog.

Ambience = café ambience, clock,
meditation, wind chimes, steamship, aircraft cabin, train.

Melodies = joyful, good morning,
fantasy.

Yes, your Tweetydreams settings
can be completely personalised.

You can choose to have the sound
and light operating independently or together. 

For example, you can use a soft,
muted light without sound to feed your baby at night, ensuring a gentle experience that won't disturb their sleep. Alternatively, during the day, you can enjoy ambient music without the light feature, creating a pleasant atmosphere while your baby plays on this play mat. 

Yes. Your Tweetydreams can
remain on continuously throughout the night without any automatic shut-off. The timer is an optional function that allows you to set a desired duration, up to 24 hours, after which your Tweetydreams will automatically turn off.

Yes. If your Tweetydreams is
plugged in overnight and you experience a power interruption, there's no need to restart your Tweetydreams manually. It seamlessly switches to battery power, as if nothing happened.

The design of Tweetydreams
prioritises being lightweight and portable, allowing it to occupy minimal space. It measures 11cmx 15cm and weighs 304g.

No. A Wi-Fi connection is
required to control your Tweetydreams through the App. However, you can still manually operate the lamp using the buttons and touch sensor. Even without Wi-Fi, you can access your favourite themes by simply tapping the touch sensor.

To connect to your Tweetydreams,
you will need to connect to a 2.4GHz frequency. 

This choice was made to ensure
compatibility with the majority of Wi-Fi networks, as 2.4GHz is more widely available compared to 5GHz. (Note: that these Wi-Fi frequencies are different from your mobile network connections, such as 3G, 4G, and 5G, which are provided by local towers). We have a helpful guide to connect your Tweetydreams to the appropriate Wi-Fi frequency through the App.

No, you will need a Wi-Fi connection.

App information

Yes! Tweetydreams is made to grow with your family.

Absolutely! You can share access
to your Tweetydreams to multiple smartphones, allowing both parents to operate it conveniently.

Yes. With Tweetydreams, you can
fully customise the settings for each program you create, including the light colour, brightness, sound, volume level, and even the option to mute it entirely. The power is in your hands to tailor your Tweetydreams experience just the way you want it.

Yes, the smartphone app is
available from the App Store and Google Play Store.

Safety

We recommend a minimum distance of 1 meter from the child's sleeping area.

No, please do not leave your
Tweetydreams inside your child's sleeping area. This poses a potential
electrical fire hazard. It is essential to always keep your Tweetydreams
outside the cot, at a minimum distance of 1 meter.

Yes. You can confidently leave
your Tweetydreams plugged in and running overnight without any safety concerns.

Your Tweetydreams’ speaker
ranges from 40dB to 120dB and may vary depending on the sound selected, the room size and your distance from the speaker. 

Babies should not be exposed to noise levels over 60 decibels. To give you an idea, if you place your Tweetydreams 1 meter away from your baby sleeping, use a maximum volume of 60.

Warranty

Yes, all of our products are covered under a 12 Month Warranty.

If your product has a fault that occurs within 12 months from the date you received the product, please visit our Return and Refund Policy page, and email us at support@tweetycam.zohodesk.com to commence the return process and receive either a full refund or product exchange. 

Tweetycam will cover the cost of return postage in the case of a warranty claim.